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Passenger Trains > Brightline suspends operations
Date: 03/25/20 16:09
Brightline suspends operations
Just received this email from Brightline:
This is a challenging time and it has been an especially difficult week for all of us.
Three short weeks ago, Brightline was on its way to its best month ever and on a clear path for a record 2020. Today, we recognize that our responsibility is to “flatten the curve” and understand it will take several months for normal business to be restored.
We continue to receive guidance from state and government agencies that South Florida will continue to impose lockdowns of non-essential businesses for a lengthy and indefinite period of time.
It is for this reason that we have decided to temporarily suspend service until this situation subsides, and it becomes feasible for us to service the community again.
Brightline will issue all guests a full refund within 30 days for all passes and tickets purchased for future dates. We will suspend all automatic renewals beginning in April.
We will continue to communicate with our guests and encourage you to follow us on social media or check our website at GoBrightline.com for future announcements. Should you have any questions please reach out to us at GuestServices@gobrightline.com.
We appreciate all of our guests and recognize you mean everything to our business. We look forward to a brighter day when we can welcome you back on board Brightline.