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Railfan Technology > Why do I get these dang green lines?Date: 04/23/17 09:29 Why do I get these dang green lines? Author: WichitaJct This is getting kind of annoying. I get these green lines, on scanned slides only. Previously someone said to clean the glass. I did that and I get rid of the red line, but not the green one. This is an Epson V550 scanner that I bought new and have only used since December. Thanks for your help.
 Date: 04/23/17 09:54 Re: Why do I get these dang green lines? Author: trainjunkie Seems to be a known problem on the 500, 550, and 600. Probably needs to be cleaned in an area not accessible to the user. Contact Epson for warranty coverage.
Date: 04/23/17 10:24 Re: Why do I get these dang green lines? Author: refarkas When I got mine on my 550, I very gently used a clean dry microfiber cloth (Pec Pad) folded over several times to clean the top of the bottom scanner glass that the slide/negative holders sit on. I would move it from left to right making sure it touched the glass exceedingly lightly so as to not scratch the glass. For some reason even a little speck of dust, etc. seemed to cause those lines.
GENTLY (VERY LIGHTLY) is the main word. Bob Date: 04/23/17 13:17 Re: Why do I get these dang green lines? Author: Rathole Yep - caused by dust or dirt. Clean both sides of the glass and it should go away.
Date: 04/23/17 17:12 Re: Why do I get these dang green lines? Author: Frisco1522 Sometimes the software gets goofy and you can delete/re-install it. Worked for me once.
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