Passenger Trains > Amtrak Calendars: Freight Charge Only

I ordered 2 Amtrak calendars, expecting to receive the AGR discount and pay a freight charge.

To my surprise, the Amtrak website came up with a box that needed to be filled in, in order to move to the next step. It seemed to be a box that was designed for a personal name, but was entitled "Amtrak employee name". So, I filled it in.

The result now is that both calendars are being shipped for a grand total of $7.76, which is the shipping charge. The $16 charge for the discounted calendars is apparently being waived.

the calenders don't burst into flames upon reaching your property?

reindeerflame Wrote:
-------------------------------------------------------
> I ordered 2 Amtrak calendars, expecting to receive
> the AGR discount and pay a freight charge.
>
> To my surprise, the Amtrak website came up with a
> box that needed to be filled in, in order to move
> to the next step. It seemed to be a box that was
> designed for a personal name, but was entitled
> "Amtrak employee name". So, I filled it in.
>
> The result now is that both calendars are being
> shipped for a grand total of $7.76, which is the
> shipping charge. The $16 charge for the
> discounted calendars is apparently being waived.


Are you sure you didn't order the 2009 calendars by mistake (they are apparently still available)?

krapplem Wrote:
-------------------------------------------------------
> reindeerflame Wrote:
> --------------------------------------------------
> -----
> > I ordered 2 Amtrak calendars, expecting to
> receive
> > the AGR discount and pay a freight charge.
> >
> > To my surprise, the Amtrak website came up with
> a
> > box that needed to be filled in, in order to
> move
> > to the next step. It seemed to be a box that
> was
> > designed for a personal name, but was entitled
> > "Amtrak employee name". So, I filled it in.
> >
> > The result now is that both calendars are being
> > shipped for a grand total of $7.76, which is
> the
> > shipping charge. The $16 charge for the
> > discounted calendars is apparently being
> waived.
>
>
> Are you sure you didn't order the 2009 calendars
> by mistake (they are apparently still available)?


Yes, the 2010 calendars are what was ordered and what arrived, from the Staples warehouse in St. Louis, MO. Thank you, Amtrak. Sometimes, a little inefficiency is a good thing.

Too bad I didn't have this bit of info when I was ordering my calendars today! I also noticed the "Amtrak Employee" section, which I thought was weird.

I don't get that at all. The Amtrak Store wants it own sign-on, not Amtrak's, nor AGR, and see nothing about Employee Name

joemvcnj Wrote:
-------------------------------------------------------
> I don't get that at all. The Amtrak Store wants it
> own sign-on, not Amtrak's, nor AGR, and see
> nothing about Employee Name


Maybe jp1822 and reinderflame are actually closet Amtrak employees!

There was one box in the check out process which was apparently set on a default setting "employee personal information".

That led to a box requesting some more information.

I filled it out, and the result is no cost for the calendars, no sales tax to California, and only a $7.76 UPS shipping charge (which may now be higher after 1/1/10 as a result of UPS rate increases).

Apparently the other options in the box other than "employee personal information" are "credit card" and something else. But there was an opportunity to enter a credit card later in the process.

reindeerflame Wrote:
-------------------------------------------------------
> There was one box in the check out process which
> was apparently set on a default setting "employee
> personal information".
>
> That led to a box requesting some more
> information.
>
> I filled it out, and the result is no cost for the
> calendars, no sales tax to California, and only a
> $7.76 UPS shipping charge (which may now be higher
> after 1/1/10 as a result of UPS rate increases).
>
> Apparently the other options in the box other than
> "employee personal information" are "credit card"
> and something else. But there was an opportunity
> to enter a credit card later in the process.


This is what I encountered as well.