Passenger Trains > Disgrace of a Train 20 (25)

For those that dont know, The Crescent has lost its 2nd sleeper and is currently operating with 1 full sleeper and half a dorm for revenue. Apparently, last night it was known that the rear car on 19 (the dorm/baggage) that came in on-time (giving NOL 12+ hours until it departed) needed to have a wheel turned. Maintenance in NOL didnt do it. Today, everyone seemed surprised when it needed to be done. Rather than complete the job, someone at Amtrak decided to send 20 out with only one single full sleeper, resulting in a number of downgrades to paying customers, and even more downgrades to clear space for the crew. The entire train would be left wth 6 roometes for evenue sale AND a COMPLETE loss of checked baggage service. 

What has become of Amtrak? 



Edited 1 time(s). Last edit at 10/25/24 15:44 by Amtrak-P42.

Amtrak-P42 Wrote:
What has become of Amtrak? 

It has become meaner and leaner without becoming cleaner.   

Train # 4 evidently had a car set out today at ABQ.  Now over four hours late for the third straight day, with no train at all the day before that.

This company is falling apart.  Truly.  I have no idea what they are doing (nor do they), but they need to do it differently.  No apologists, please.  This is horrific management at all levels.  It is not just Gardner, though he is the figurehead.  It is everyone in management at all levels.  The place needs cleaned out.  Dirty windows, missed maintenance, customer downgrades, stored sleepers, gate dragons.  Literally pathetic.

The way the polls look, it will be.  We may lose much of Amtrak.  But will anyone who is not on Trainorders even notice?  And that is just sad.  The NEC will continue, and isn't that all that matters to Amtrak?

If I worked for the company I would not tell anyone.  It is that bad.

The NEC isn't much better as far on time performance stardards or cleanliness, I railfan Aberdeen, Md frequently and witness many trains no where near on time. Many times a train expected does not show at all or much later then advertised.

Not to excuse ammismanagement but turning a wheel is not a quick and easy job. I don't know, but I'm guessing they don't have the faciliites in New Orleans for the job.

regalstream1516 Wrote:
-------------------------------------------------------
> Train # 4 evidently had a car set out today at
> ABQ.  Now over four hours late for the third
> straight day, with no train at all the day before
> that

Dining Car failure supposedly. Report attributed to someone onboard was exhaust fan failed and got interior smokey so it was set out.

Posted from iPhone

              We have not done business with Amtrak for 14 years now, wish we could but I refuse to give my money to the ignorant bums for lousey service, missed connections, horridly late trains, trains that are unable to continue at all because of mechanical failures or on board employees that work some scams for rooms to fill their own pockets.    We used to ride Amtrak on every vacation possible.  We miss what it should be but understand there is not time enough left for us to ever ride again.  They will not fix any facet of their mess so to hell with them.



Edited 1 time(s). Last edit at 10/26/24 05:33 by dcfbalcoS1.

Managerial enema needed asap.

-John

MdRailfan Wrote:
-------------------------------------------------------
> The NEC isn't much better as far on time
> performance standards or cleanliness, I railfan
> Aberdeen, Md frequently and witness many trains no
> where near on time. Many times a train expected
> does not show at all or much later then
> advertised.

On Wednesday or Thursday this week, random looks at Twitter had 4 Acelas and 2 Regionals cancelled all or part way with mechanical problems. Too bad it wasn't Friday, when NEC Hill Staffers weekly commuters would get first hand experience of the $hitshow Amtrak is within the NEC. We know they do not much care about anything beyond it. 

Hey Amtrak!  No one likes you!  And some of your biggest fans are on here.  Come on, man!  Pull it together.

Hou74-76 Wrote:
-------------------------------------------------------
> Amtrak-P42 Wrote:
> What has become of Amtrak? 
>
> It has become meaner and leaner without becoming
> cleaner.   

That and becoming a seasonal operation too!